Privacy Policy
Last updated: September 25, 2026
This policy describes how Agentive CSA handles information from visitors to our website and people who contact us about our services.
Information we collect
When you sign up, use our chat widget, or contact us, you may provide your name, email address, phone number, business name, business website, chat messages, and details about your calls or business needs. We also receive information you share in emails or calls with us.
Our website hosting, embedded form, and chat providers may process technical information needed to operate and protect these features, such as IP address, browser and device information, pages requested, and referring URLs.
How we use information
- Respond to inquiries and Sign Up requests.
- Arrange and conduct consultations, and follow up about services you asked about.
- Operate, protect, and improve the website and our services.
- Meet applicable legal obligations.
We do not sell your personal information.
How information is shared
We use providers that support website hosting, forms, chat, CRM, email, and scheduling. They may process information for us to provide these services. We may also disclose information to professional advisors or authorities when necessary for legal reasons, or as part of a business transfer.
Cookies and similar technologies
The website, embedded form, or chat widget may use cookies or similar technologies for operation and security. You can manage cookies in your browser settings. Some features may not work as expected if you disable them.
How long we keep information
We retain information for as long as reasonably needed to handle your request, maintain our business records, and meet legal obligations. The period depends on the type of information and why it was collected.
Your choices and rights
Depending on where you live, you may be able to request access to, correction of, or deletion of your personal information. We will review requests under applicable law and may need to verify your identity before acting.
Other websites and children
Our site may link to websites operated by others. Their privacy practices are covered by their own policies. Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our practices change. We will post the revised version here and update the date above.
Contact us about privacy
To make a privacy request or ask a question about this policy, email hello@agentivecsa.com with “Privacy request” in the subject line.